Terms of Service

Strave is provided by Lucas-Konstantin Reich, Königsborner Str. 40, 39175 Biederitz, Germany, operating as a sole trader under the name Strave (“Strave”, “we”, “us”). Contact: legal@strave.gg.

By creating an account or using Strave, you agree to these Terms of Service. Our Code of Conduct, Organiser Rules, Privacy Policy, and any rules clearly presented for a particular Strave service form part of this agreement where they apply to you.

Event rulebooks form a separate agreement between the organiser and participants. They may add event-specific requirements but may not override these terms, the Code of Conduct, the Organiser Rules, or mandatory law.

• You must be at least 16 years old to create or use an account.
• Organisation owners and users acting as event organisers must be at least 18 years old.
• You must provide accurate account information, keep your account secure, and not allow another person to use it.
• Unless Strave approves otherwise, each person may operate only one Strave account and may not use another account to avoid a restriction.
• You must satisfy the age, region, game-account, and other eligibility requirements of each event you enter.

Strave supplies technical services for creating, publishing, operating, and participating in esports events, teams, matchmaking, chats, and related competitive services.

Event information and rulebooks are supplied by the organiser. You should review them before registering. The organiser is responsible for keeping its event information accurate and for communicating material changes.

Registration for an event published on Strave must be completed and recorded through Strave, including for invite-only or closed events. Organisers may use an external service only for a step Strave expressly allows, such as an approved payment link. Organisers may not replace Strave registration with Discord messages, external forms, or another off-platform signup process.

An organiser may use Strave’s custom signup questions when additional information is needed. Limits or prices for that functionality will be shown before the organiser incurs a charge.

You retain ownership of content you submit. You grant Strave a worldwide, non-exclusive, royalty-free licence to host, reproduce, format, display, and transmit that content only as reasonably necessary to operate, secure, improve, and promote the service or the event for which it was submitted. The licence ends when the content is deleted, except for lawful retention, backups, previously created promotional material, and records needed to resolve disputes or enforce these terms.

Strave may process chats and other submitted content using automated tools to detect spam, abusive language, fraud, or security threats. Messages and moderation records may be retained as described in the Privacy Policy.

Strave may act where it reasonably believes a user, team, organisation, event, or item of content violates these terms, an incorporated policy, or applicable law; threatens users or platform security; involves fraud or unauthorised automation; or evades an existing restriction.

• Issue a warning or require corrective action.
• Remove or restrict content or platform functionality.
• Cancel or unpublish an event.
• Restrict participation in Hub, Strave-operated, or partnered match services.
• Temporarily suspend or permanently terminate an account.
• Restrict an organisation or its responsible operators from hosting events.

Actions will be based on the nature, severity, frequency, context, and risk of the conduct. Strave may impose an interim restriction while a serious report is investigated. Where appropriate, we will explain the restriction and provide a way to challenge it.

Reports must be truthful and submitted in good faith. You must not harass staff, fabricate evidence, or coordinate false reports. Strave may request further information and may close a report that lacks enough information to assess.

Because case complexity, external evidence, and report volume vary, Strave does not promise a fixed decision date. Reviews will be handled as promptly as reasonably possible and prioritised by urgency, safety, and competitive impact. Available review or appeal instructions will be included with the relevant decision or policy.

Strave may change, suspend, or discontinue functionality for security, legal, operational, or product reasons. We do not guarantee uninterrupted availability, but this does not exclude responsibility that cannot lawfully be excluded.

We will provide reasonable notice of material changes to these terms. Changes apply prospectively from their stated effective date. Where required, we will request renewed acceptance. If you do not accept a material change, you may stop using Strave and terminate your account before it takes effect.

Strave is liable without limitation for intent, gross negligence, fraudulent concealment, guarantees, and injury to life, body, or health. For slight negligence, Strave is liable only for breach of an essential contractual duty and only for damage that was typical and foreseeable when the agreement was made. Mandatory liability, including under product-liability law, remains unaffected.

Within the limits permitted by law, Strave is not responsible for the acts, competitive decisions, payment obligations, prizes, external payment pages, or event performance of an independent organiser.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice does not remove mandatory protections of the country in which you habitually reside.

Questions, legal notices, and account-enforcement appeals may be sent to legal@strave.gg. Event-operational and payment questions should first be directed to the relevant organiser.